FAQ’s

Frequently Asked Questions.frequently asked questions

Do you provide a collection service ?

We offer a fast response CRR ( collection, refinish and return ) service for clients who require powder coating, diamond cutting or customer wheel painting services.

Whats the turnaround time ?

Typically on average we operate a 48 hour turnaround ( 2 days ) from collection to return with custom finishes and more complicated repairs such as split rim rebuilds taking a day or two longer.

Can you repair cracked wheels ?

Cracks can be repaired by TIG welding the wheel, machining the wheel afterwards and the painting as neccesay.

We typically ONLY offer welding when a full set ( x 4 ) of wheels are being refurbished and welds are NOT guaranteed.

Can you repair buckled wheels ?

Buckles can be repaired by straightening the wheel and then machining the wheel afterwards.

We typically ONLY offer straightening when a full set ( x 4 ) of wheels are being refurbished and only straighten wheels that have sustained flat spots or vertical buckles.

Can you repair split rim wheels ?

We can repair two piece alloy wheels from start to finish with typical turnaround being 3-4 days dependent on requirement.

Can you match the colour of my wheels to the colour of my car ?

Yes we can. 95% of colours are immediately available and if needed we can order a colour to match individual requirement.

Can you provide a mobile alloy wheel refurbishment service ?

If you are in London, Surrey, Hertfordshire, Essex or Kent we may be able to provide mobile alloy wheel refurbishment services for curbed, scuffed and scratched alloy wheels.

This S.M.A.R.T repair service provides clients with a mobile alloy wheel refurbishment solution that can attend your home or office.

Can you provide a same day service ?

Dependent on requirement / subject to booking we can provide express powder coating / wheel refurbishment services and can have your alloy wheels back to you same day, assuming we encounter no unforeseen problems.

I have highly polished wheels, can you repair a scuff to one ?

This type of wheel can be repaired and if you submit an enquiry with some good clear images of the damage then we can assess and advise accordingly.

Can I bring my car to you and leave it with you ?

No. Unfortunately we do not store client vehicles onsite and only offer a collection, refinish and return service to clients wishing to obtain high quality alloy wheel repair and refurbishment services.

Do you provide a guarantee ?

Yes.  Powder coated wheels come with a 12 month guarantee and diamond turned wheels come with a 3 month guarantee, due to the nature of the finish.

Please call 0203 642 1663 or send us an enquiry with images of your damaged wheels ( allowing us to see the full circle / circumference of each alloy wheel ) along with your diamond cutting or powder coating requirement and we shall assist.

Platinum Alloy Wheel Repair - http://alloywheelrefurbishment.net